Accessibility
Noble helps guests who have needs related to movement, sight or hearing. Tell us what would make your trip easier before you book. Our SUVs have a step up into the cabin. If that step is hard for you, speak with dispatch about a suitable ride. We can also check for a ramp-equipped car through a partner.
Your driver can open the door, offer a hand as you get in or out, and help with bags. A high seat is not the right fit for every guest. Tell us about any step or seat concerns so we can discuss the car before the trip.
If you need to stay in your chair during the ride, ask for a car with a ramp. Noble can check with partner firms for this type of car. Please give at least 48 hours of notice when you can. Ask dispatch to confirm the car and pickup plan before you travel.
You can bring a cane, walker or rollator. The driver can help load and unload it. Tell us the size of any folded chair, plus your bag count. This helps us check that there is room in the car. Do not rely on seat count alone to judge the space for your gear.
For a ride to a clinic or hospital, share the entrance and pickup time. Tell us if a friend or helper will ride with you. Ask dispatch about the right vehicle and whether an hourly booking would suit your visit.
Service animals ride at no extra charge. Let us know when you book so the driver can plan for the trip.
For help with your ride, call (888) 503-4449 or email info@nobleblackcarservice.com. Tell us how you would like us to reach you.
Last Updated: September 9, 2026.